Proto North (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use WritersKeep.
Information We Collect
Information You Provide
- Email address
- First name (optional)
- Last name (optional)
- Profile avatar (optional)
- Account credentials
- Manuscripts
- Story content
- Character data
- Worldbuilding information
- Uploaded images
- Support communications
Information Collected Automatically
- IP address
- Browser type
- Device information
- Operating system
- Log information
- Usage information
- Diagnostic information
Payment Information
Payment information is processed by Paddle or other payment providers.
We do not store complete payment card information.
How We Use Information
- Provide the Service
- Authenticate users
- Store and synchronize content
- Improve reliability and performance
- Respond to support requests
- Detect fraud and abuse
- Communicate important account information
- Send service-related emails
Where permitted by law, we may also send product updates and marketing communications.
User Content
You retain ownership of content stored within WritersKeep.
We access user content only as necessary to:
- Operate the Service
- Provide support requested by you
- Investigate abuse or security issues
- Comply with legal obligations
Third-Party Service Providers
We may share information with service providers that help operate WritersKeep, including:
- Cloud hosting providers
- Email delivery providers
- Authentication providers
- Analytics providers
- Payment processors
Current infrastructure may include Amazon Web Services (AWS) and Paddle.
International Users
WritersKeep is available worldwide.
Your information may be transferred to and processed in countries other than your country of residence.
By using the Service, you acknowledge such transfers.
Data Retention
We retain information for as long as reasonably necessary to:
- Operate the Service
- Meet legal obligations
- Resolve disputes
- Enforce agreements
We may retain backup copies for a limited period after deletion requests.
Security
We implement commercially reasonable technical and organizational safeguards to protect information.
However, no method of transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate information
- Delete information
- Restrict processing
- Object to processing
- Request data portability
Requests may be submitted to support@writerskeep.io.
Children’s Privacy
The Service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
Cookies and Similar Technologies
WritersKeep may use cookies and similar technologies to:
- Maintain login sessions
- Remember preferences
- Improve performance
- Analyze usage
A separate Cookie Policy may be provided in the future.
Future Analytics and AI Features
We may introduce analytics and AI-powered features in the future.
If those changes materially affect privacy practices, we will update this Privacy Policy accordingly.
Changes to This Privacy Policy
We may modify this Privacy Policy periodically.
Updated versions will be posted within the Service.
Contact Information
Questions regarding privacy may be directed to support@writerskeep.io.